EMT Practice Test

1. Question Content...

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Question1: Ursa Major Solar wants to upload data to Salesforce and heard about the Data Import Wizard. They want to upload the following data: Os)
* 60,000 Accounts ?
* 20,000 Contacts Calculator
* 10,000 Opportunities . .
* 5,000 Conference custom object records
What two considerations should be kept in mind when using the Data Import Wizard?
Choose 2 answers

Question2: Ursa Major Solar has selected report folders that are shared with a small group of users who are on Lightning Experience. The administrator needs to prevent these users from customizing the information in the reports.
What should the administrator do to achieve this goal?

Question3: Ursa Major Solar recently acquired a company whose sales team has a unique sales process, with stages that are different from the current setup of stages in Salesforce.
The Chief Technology Officer (CTO) has decided that the new sales team should NOT change their process at all.
What should the administrator do to incorporate the new sales teams process?

Question4: Ursa Major Solar has an existing process for their solar panel Opportunities that include the following stages:
* Prospecting
* Value Proposition
* Negotiation/Review
* Closed Won
* Closed Lost
The want to implement a new process for their battery Opportunities using the following stages:
* Qualification
* Value Prospection
* Negotiation/Review
* Closed Won
* Closed Lost
What should the administrator configure to implement these changes?

Question5: What are two considerations when activating and assigning Themes and Branding? Choose 2 answers

Question6: Ursa Major Solar wants to upload 10,000 Campaigns to Salesforce.
Which tool should the administrator utilize to accomplish this task?

Question7: An administrator at Northern Trail Outfitters is creating a validation rule.
Which two functions should the administrator use when creating a validation rule?
Choose 2 answers

Question8: Universal Containers wants to create a new sales team that focuses exclusively on small to medium business customers. This group will track information with the same fields and picklist values but will have 2 new options on Stage field. How should the system administrator accomplish this task?

Question9: Ursa Major Solar has a private sharing model on opportunities. Leadership has asked the administrator to create a new custom object that will track customer payment information and will link to the opportunity. Only those users with access to the opportunity should be able to see the records on the new object. Calculator What should the administrator create to achieve this goal?

Question10: What are two considerations for sharing email template folders?
Choose 2 answers

Question11: What will happen when a user attempts to log In to Salesforce from an IP address that is outside the login IP range on the user's profile but within the organization -wide trusted IP range?

Question12: what does campaign Influence allow a user to do?

Question13: Universal Containers frequently uses Case escalations and wants the ability to track any Cases that has been escalated. The administrator has found that when any escalated Cases are closed, the escalated check automatically unchecks.
What two actions should the administrator configure to meet this requirement?

Question14: Ursa Major Solar's default, organization-wide sharing for accounts is set to Public Read/Write. The Administrator needs to ensure that Marketing never modifies an Account record.
Which action should the Administrator take to accomplish this goal?

Question15: Universal Containers uses a Private data access model for Cases. Support agents own cases and occasionally product specialists need access to cases in their product line. Which two actions will result in the needed access?
Choose 2 answers

Question16: Which two objects can an administrator customize the Stage Setup Flow? Choose 2 answers

Question17: universal containers (UC) has a Web -to -Case form on its Lightning Customer Community.
UC wants to separate Cases into the following product categories: Corrugated Paper, Plastic, Fiberboard, and Metal. UC has added a picklist field to store this data.
How can the Case be automatically placed in the correct queue upon submission?

Question18: The support group at Universal Containers wants agents to capture different Information for product support and Inquiry cases. In addition, the lifecycle for product support cases should have more steps than the lifecycle for inquiry cases. Which three features should an administrator use to meet these requirements?
Choose 3 answers Calculator

Question19: Ursa Major wants to add charts to a Salesforce dashboard.
What are three standard chart types that are available?
Choose 3 answers

Question20: A Sales Manager wants all Sales Users in the department to see a Dashboard that displays Total Closed/Won Opportunity Amount by User on a monthly basis. The Opportunity sharing model is private. How can the Administrator meet this requirement?

Question21: Ursa Major Solar needs to fulfill the following requirements:
* A custom object must be created to capture account survey data.
* Users need the ability to select an account from the survey record and view related surveys on the account record.
Which two actions can an administrator configure to meet these requirements' Choose 2 answers

Question22: A new custom object called Manufacturers has been created for Universal Containers.
Where should a System Administrator adjust how the object appears when it is found in the global search?

Question23: Universal Containers has a new sales rep who will be responsible for the government vertical. All existing government accounts should be moved to the new rep using mass transfer for accounts.
Which two records will also transferred from the current account owner to the new rep in this scenario?
Choose 2 answers

Question24: What are two ways to customize basic reports using Lightning Experience? Choose 2 answers

Question25: Sales representatives use a custom report type for Account reports. New fields have been created on the Account Object.
What should a System Administrator do to report on the newly created fields?

Question26: An administrator at Ursa Major Solar (UHS) has created a new Lightning record page for the sales team to display a report chart embedded on the account page. No record types exist for an account at this time.
Which action should the administrator perform to make this page the default view of the UMS app for the sales team without impacting the support team?

Question27: Supervisors at Universal Containers have read access to Contacts through their profiles. Sales reps have a separate profile that allows them to edit Contacts. Some sales reps are attending a conference for a week and supervisors will need to fill in to update Contact details while they are out.
How should an administrator grant proper access to the supervisors?

Question28: The administrator creates a validation rule that will require a custom text field called "Details" be updated based on the value of another picklist field called "Status." Which two actions should the administrator take before activating the validation rule? Choose 2 answers

Question29: Universal Containers wants to ensure that Its org Is secure and has asked an Administrator to configure password requirements for its users. Which three actions are Administrators able to configure?
Choose 3 answers

Question30: What are two considerations when configuring the lead conversion process?
Choose 2 answers

Question31: What should an administrator consider when setting up Case Feed?

Question32: Universal Containers has a marketing, team setup as a public group A sales representative would like to engage the marketing team on one opportunity What should the sales representative do to ensure the marketing team can access the opportunity?

Question33: Northern Trail Outfitters has a web form for cases.
If the case assignment rules inactive, who will be assigned ownership when the case is created?

Question34: Which two actions can be completed with a workflow field update.
Which two actions can UMS complete with this feature?
Choose 2 answers

Question35: Users at Universal Containers need the ability to save email templates in the following folder:
Unfiled Public Email Templates''
Currently, users are unable to do so.
Which action should an administrator take to allow users to save emails to this folder?

Question36: The managers at Ursa Major Solar asked the Administrator to quickly provide access to sales reports and dashboards. How can this be done?

Question37: Users in separate departments are able to see and edit different fields on Opportunities. The Sales team can edit all fields on the Opportunity while the Support team has read-only access to these fields.
Where is field -level Security controlled for users on these teams?

Question38: Universal Containers uses Salesforce Content to store technical manuals and videos used by support agents when troubleshooting product issues. They would like to organize these files by product to make it easier to find the correct information and limit access to support agents only.
Which Content feature can be used to organize these files?

Question39: An Administrator at Ursa Major Solar is converting a lead and needs to capture custom lead data on the converted contact, what should the administrator do to accomplish this goal?

Question40: The VP of Marketing wants Sales Reps to get updates when materials are updated in the Marketing library. What feature should an Administrator recommend?

Question41: Which feature should Ursa Major Solar use if they want their support agents who are skilled in a particular product line to own cases directly after customer log then from an automated channel?

Question42: The administrator has created new users for 10 new employees at Universal Containers. Why are these users unable to access the account object in the Salesforce org"?

Question43: North Trail Outfitters wants a backup administrator set up for their org. once the administrator is set up, they report that they are unable to perform any of the administrator duties What are two possible reasons for the access issues?
Choose 2 answers

Question44: After a recent restructure of its Sales Department. Ursa Major Solar is having issues with records being omitted in the new Opportunity Report.
Which three questions should the administrator ask to research this issue?
Choose 3 answers

Question45: A sales ops user has been identified as the dashboards expert within Cloud Kicks. This user needs to be able to update dashboard folder access for all non-private folders.
Which permission should the administrator assign to the user

Question46: Ursa Major Solar is a Canadian company that has the following set up in Salesforce:
* They have activated Web-to-Case on their corporate website.
* Auto-Response is configured so that customers are thanked for logging the case and activated Assignment Rules based on the province (CANADA) in which the customer resides.
* Case ownership is therefore determined and routed to the corresponding queue - North, South, East, or West.
Customer Cases that do NOT meet the existing criteria need to be assigned to Queue - World. Which solution will satisfy this requirement?

Question47: What are three considerations when a user is importing data via Data Loader?
Choose 3 answers

Question48: What are two features of Knowledge?
Choose 2 answers

Question49: Universal Containers successfully deployed a partner community last quarter and is experiencing performance issues.
Which two strategies should a system administrator use to improve community performance?
Choose 2 answers

Question50: Universal Containers created a new job posting on the first of the month. It triggered a process scheduled action that send a Chatter post to the department VP in 30 days if the position is still open and the status is NOT equal to Interviewing On the 10th of the month, an applicant interview, and the posting status is updated to Interviewing.
What will happen to the Chatter post in this situation?

Question51: Universal Containers has decided to implement Salesforce Einstein Analytics for a subset of its users. How should the administrator enable users with permissions to use Einstein Analytics features?

Question52: The Support Manager wants to send an automatic email to the Case Contact when a case is closed. Which automation tool can the administrator use?

Question53: At Cloud Kicks, new public articles must be approved before publishing. Users are asked to click the submit for approval button to begin the process but sometimes the user forgets.
How should anadministrator automate submission so all new public articles will enter the approval process?

Question54: A time -dependent action Is placed In the workflow queue when the record Is created. Which two scenarios will cause the action to be removed from the queue?
Choose 2 answers

Question55: The Universal Containers Administrator is editing the page layout for a new custom object when a text area field is inadvertently deleted from the page layout. What are three methods for restoring the field to the page layout?
Choose 3 answers

Question56: Which object must be related in order to create an Opportunity record?

Question57: Which three objects can be added as Campaigns Members? Choose 3 answers

Question58: Ursa Major Solar needs its sales users to be able to do the following:
* View their open Opportunities grouped by Stage
* View their open Opportunities grouped by source report on a dashboard component.
which report format needs to be used to accomplish this goal?